The policies listed below are informational only. If you have specific questions please call our office at (770) 834-6663 today. You can also use our contact form online.
Do you accept insurance? – Yes, we except most insurance plans. We do not file Medicare policies effective 4/1/2022. We can give you the information needed to file for reimbursement. Please note that your copay is due at the time of service. If you have a deductible it will be due when your plan calls for it. In the event that your insurer has not paid your open bill within 60 days of invoice you are responsible for the bill.
What is your cancellation policy? – In order to ensure that our time is used to its best efficiency we ask that if you need to cancel an appointment that you do so at least 24 business hours prior to the scheduled appointment. There is a cancellation fee of $50 applied to the patient’s account if a 24 notice is not given.
What is your returned check fee? – Our fee for return items is $30.
Do you accept credit cards? – Yes, we accept all major credit cards. There is a 3.5% charge on all credit/debit/ HSA cards.
What is your privacy policy? – We comply with all government regulations regarding privacy. A full copy of our privacy policy can be found by clicking the Privacy link in the left hand column. You can also print a hard-copy of this policy from the Forms page of this website.
Do you refer patients to specialists? – In certain instances such as complex orthodontia, implants, root canals or extractions we find we can best serve our patients by referring them to a specialist. We have working relationships with many specialists and are happy to help you find the best one for your specific situation.
What happens if I am late? – If you are more than 15 minutes late for your appointment, it may have to be rescheduled.
My divorce decree says my former spouse is required to pay for all medical services – For cases involving divorce, the parent that brings the child to the appointment is responsible for payment. The office will not bill the other parent.