The policies listed below are informational only. If you have specific questions please call our office at (770) 834-6663 today. You can also use our contact form online.
Do you accept insurance? – Yes, if you click here will find detailed information regarding insurance options. Please note that your copay is due at the time of service. If you have a deductible it will be due when your plan calls for it. In the event that your insurer has not paid your open bill within 60 days of invoice your are responsible for the bill.
What is your cancellation policy? – In order to ensure that our time is used to its best efficiency we ask that if you need to cancel an appointment that you do so at least 24 business hours prior to the scheduled appointment. If you miss an two appointments a $20 fee is charged before the appointment can be rescheduled.
What is your returned check fee? – Our fee for return items is $27.
Do you accept credit cards? – Yes, we take both debit and credit cards (with the exception of Discover).
Do you offer a cash discount? – Yes, when the cost of the services rendered exceed $100 a 5% discount is offered if the bill is paid at the time of service.
What is your privacy policy? – We comply with all government regulations regarding privacy. A full copy of our privacy policy can be found by clicking the Privacy link in the left hand column. You can also print a hard-copy of this policy from the Forms page of this website.
Do you refer patients to specialists? – In certain instances such as complex orthodontia, implants, or extractions we find we can best serve our patients by referring them to a specialist. We have working relationships with many specialists and are happy to help you find the best one for your specific situation.
What happens if I am late? – If you are more than 15 minutes late for an appointment it may have to be rescheduled.
My divorce decree says my former spouse is required to pay for all medical services – For cases involving divorce, the parent that brings the child to the appointment is responsible for payment. The office will not bill the other parent.